Before you are abe to share your screen with someone you will need to turn it on in the preferences.NOTE: You will be unable to initiate a Screen Share with anyone until you have followed the steps in the next section for Enabling Screen Sharing. The four icons correspond to: Text Chat, Voice Chat, Video Chat, and Screen Sharing. Now you may initiate a connection by clicking on the icons at the bottom of the window. Select the Microspot Support buddy in the list.If our support representative is currently online your buddy list will look like the following.Enter " Support" in the Last Name field.Under account name enter " Enter " Microspot" in the First Name field.Now enter the account information to add the Microspot Support buddy to your list, exactly as you see it below.At the bottom of the AIM Buddy List window, click the "+" button and select "Add Buddy".You can find this in the "Window" menu by selecting "AIM Buddy List" or by using the Command - 2 keyboard shortcut. Click the "Done" button and you have now setup your new iChat account.Mac or MobileMe account name you can also enter those here, but make sure you change the Account Type pop-up option to the correct one. Type the AIM / AOL account name you just obtained and the password. Select AIM from the Account Type pop-up menu.In here select the Accounts paneand clcik the "+"button in the lower left hand corner of the window. The iChat Preferences pane will appear.With iChat open go to the "iChat" menu and select the "Preferences" option.Locate and start the iChat application if it is not already open.When completed you will then have a free iChat acount which is ready to use when setting up iChat. Fill in the form with the information required to create your AIM account and follow the on-screen steps to finalize your registration.After clicking the "Get an iChat Account." button your web browser will open directing you to the AIM website for creating an account.Once you have clicked the "Continue" button, the next screen will allow you to enter account information.NOTE: If the window does not display the first time you run iChat, then you can simply obtain an account by going to in your web browser. If you want Apple to run you through the creation of an iChat account, the first time you run iChat you will be guided thorugh the process of creating and enetering you account details.If you have already used iChat before on this machine then you can skip the first few steps and move onto Setting up your Buddy List. In that case, skip this step and move to Setting up your iChat ID. If you have an AOL account an Apple MobileMe account or a dotmac account then you can already set up iChat without obtaining a new account. When using Mac OSX 10.6 the best way to obtain an iChat account is to use AIM / AOL. In order to be able use iChat for communication and Screen Sharing you will need to setup a free account. iChat is free messaging application that comes with Mac OSX 10.6 (Snow Leopard) and requires you to have an account setup with either a dotmac acount or an AIM / AOL account. How to setup Messages on Mac OSX 10.8 (Mountain Lion) or higherĪt times our support staff may ask you to contact them via iChat, which allows you to share your screen for troubleshooting puposes.How to setup iChat on Mac OSX 10.7 (Lion).If you using a different operating system, you may find the following guides useful:
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